Home » Service Primary responsibilities of NOC personnel may include Network monitoring, Incident response and Reporting Management etc. SOC is a location where enterprise information systems (applications, databases and networks etc.) are monitored Our Workflow System facilitates efficient cross-company performance keeping all the work in a single highly organized environment. Our Desktop Support group in Reliance Information Technology offers a variety of services to end users. Desktop Support is available 24X7. A Contact Center is a centralized office used for the purpose of receiving or transmitting a large volume of requests by telephone. Maintenance services include both hardware maintenance and support services, and network software maintenance and support services.