Team of 20 numbers Qualified and experienced technicians responsible for issue related to desktops, laptops and peripherals, such as personal digital assistants. the help desk assigns the desktop team the second-level desk side issue that the first level was not able to solve. They set up and configure computers for few users and are typically responsible for any physical work relating to the computers, such as repairing software or computer hardware issues and moving workstations to another location.
